1. Introduction.

“This website is operated by VVS Gems (“We” or “Us”) whose registered office is 101, Kaushal Apt,Rangildas mehta street, Gopipura, Surat.

This sets out the Terms and Conditions ("T&Cs") for using the website www.vvsgems.com (The website) and such other websites as we may advise from time to time.

We request you to read these terms and conditions prior to placing an order. When you place an order, it will be assumed that you have understood and accepted all the terms & conditions stated. If you are uncertain on any of the terms or if you have doubts, you may email us on support@vvsgems.com, or call us on +91 9427891718, prior to placing an order.

Your use of the Website shall be deemed to imply your acceptance of the T&Cs as well as the "Personal Data (Privacy) Policy Statement" posted on the Website.

In these Terms and Conditions, "We" and "Us" wherever referred mean VVS Gems, as the context requires, while "You" means the person using the website or the end consumer, as the context requires.

It is important to review the below mentioned Terms & Condition prior to purchasing or selecting stones on vvsgems.com

2. Terms & Conditions.

www.vvsgems.com (website and inventory module).

VVS Gems is the sole owner of the website www.vvsgems.com Contents of the website,which includes text, design, logos, data, graphics,images videos, icons, etc. are wholly owned by the company and is exclusive to its use.

By registering on the website www.vvsgems.com you have the right to browse and download and print authorized items for your personal referenceonly. You have no right to change/modify/alter any content you have downloaded. Registration does not confer any other right on you.

Unauthorized use of data downloaded from the website for any commercial purposes, passing the information contained in the website to third parties, or any other use for which requires specific permission from VVS Gems may/will invite legal action.

Any unauthorized access to any part of this website or to any system /network related to this website is prohibited.

The access given is only for lawful purposes.

Access is meant for the entity who has registered it/her/him-self with www.vvsgems.comand for whom password has been given. It is not to be shared even temporarily with any third party.

User is fully responsible for any transactionthat occurs in its/her/his account. Vvs Gems is not responsible for any consequences arising out of unauthorized use of the password allotted.

VVS Gems reserves the right to amend/modify/remove any of the clauses in T&C at its own discretion without any prior notice to you. It is therefore recommended that you go through the T&C from time to time to keep yourself updated with any changes. It is understood that by agreeing to T&C, you have agreed to the modification in T&C that may take place from time to time.

3. General.

Stones cannot be sent on consignment basis.

Stones listed on our website are all subject to availability.

All the shipments within the boundary of India under Diamond Dollar Account (DDA) will be shipped from our Corporate Office in Surat.

All the shipments within the boundary of India other than Diamond Dollar Account (DDA) will be delivered from our branch office in Surat.

Shipping & Handling charges at 2% the total transaction value (before local taxes, if any) will be charged for the shipments within the boundary of India.

Local taxes, if any, will be levied on the total invoice value.

Import Duties, Custom Duties or any other Local Taxes of Government of receiver Country, If levied, are to be born by customers only. We do not Include Any type of taxes in Invoice for the shipments outside India.

All the disputes relating to online transaction through Sheetal Group are subject to Surat Jurisdiction only.

4. Pricing.

VVS Gems globally follow "One Price Policy" for certified diamonds.

Terms of sale: Advance Payment only.

The price of goods is subject to change without any prior permission.

VVS Gems reserves the sole right to correct /rectify any error including an error pertaining to the price of a confirmed diamond/s (Rare) arising out of any discrepancy in technical/(or otherwise) system/s without any prior permission.

5. Sales.

KYC compliance is a must before completion of sale.

No consignment sale of stones.

Sale is subject to availability of diamond/s at the time of conformation.

Local taxes if any are to be borne by the purchaser.

Extra services required by the buyer will be charged separately.

Transactions are subject to jurisdiction of Surat, India

6. Payment.

Payments of all confirmed orders must be paid in advance.

Payment must be paid in full within 5 working days from the date of confirmation of your order.

All Prices are based on advance payment terms only and prices are expressed in USD, unless otherwise stated and will be exclusive of any duties, taxes and/or bank charges.

Transactions in US Dollars only.

The conversion rate in rupees remains the prevailing bank rate.

Payment is to be made to the mentioned bank details over the proforma/invoice.

7. Shipment.

Shipment and Handling will be Chargeable on Dollar bills and exports.

Shipping will be done on confirmation of receipt of payment only.

The stones will be shipped to be delivered at your doorstep through couriers such as Brinks, MalcaAmit, BVC Express, PS, or Fed EX on C&F basis.

Door to door insurance will be covered by the courier.

The company reserves the right refuse shipments to certain international destinations.

For shipments to destinations in India, local taxes if any are charged extra.

Countries considered: Singapore, Thailand, Hong Kong, Malaysia, Japan, Macau, South Korea, Taiwan, Canada, USA, Belgium, Denmark, France, Germany, Italy, Liechtenstein, Luxembourg, Netherlands, Switzerland and UK.

Shipping and Handling charges for Countries which are not mentioned above will be done as per case.

The provisional charges are as under :

• 15,000 and above – will be borne by VVS Gems
• 7,501 to 14,999.99: $ 150
• 7,500 and below: $175

8. Cancellation of orders.

Our company representative will reconfirm the order details once an order is placed by you.

The order is deemed to have been completed the moment the stones are shipped. Cancellation of the order thereafter is not possible.

Exchanges and returns are not permitted.

The order expires on the 5th working day of confirmation of order, if the advance has not been received.

9. Product Display.

Item may appear larger or smaller than its actual size due to photography methods or screen defaults or desktop settings. Image may also appear larger than their actual size in order to show detail, or smaller than their actual size in order to show the entire image.

10. Privacy Policy.

Our Privacy Policy, as it may change from time to time, is a part of this Agreement. You may review the privacy policy as currently stated on the website.

11. Copyrights and Copyright Agents.

You acknowledge and agree that the materials on the Website (including without limitation text, images, layout, designs, pictures, graphics, logos, icons, audio and video clips, illustrations, data compilations, software and other proprietary materials contained in the Website are the intellectual properties owned by us, or our affiliates (including partners or relatives of partners of VVS Gems) "Affiliates" - our licensors or other third parties which are protected by copyright laws and/or other intellectual property laws.

You acknowledge and agree that the materials contained in the Website are made available for your commercial or personal use only and that you may download or copy such materials solely for your commercial or personal use, provided, however, you will not delete or change the copyright, trademark and any other propriety notices contained in such materials. You will not obtain any right, title or interest in any of such materials as a result of such downloading or copying.

You undertake that, except for your commercial or personal use, you shall not, and shall not procure, assist or facilitate any third party to copy, reproduce, publish, distribute, display, remove, delete, add to, modify, commercially exploit or create derivative works from, or sell or participate in any sale of the materials contained in the Website in whole or in part.